Returns & Refund Policy
We want you to love your purchase. If you’re not satisfied, we’re here to help.
Return Eligibility
- Items can be returned within 7 days of purchase.
- Products must be unused and in original packaging.
- A valid receipt or proof of purchase is required.
- Items must not be worn, washed, or damaged.
Non-Returnable Items
- Gift cards
- Downloadable products
- Personal care products
- Clearance or sale items
How the Return Process Works
1
Request Return
Contact our support team with your order number.
2
Return Approval
Our team reviews and approves your request.
3
Pack Item
Securely pack the product in original packaging.
4
Ship Product
Send the item to our return address.
5
Inspection
Our team inspects the returned item.
6
Confirmation
You will receive an email confirmation once completed.
Refund Processing Time
Refunds are processed within 5-7 business days after the returned item is received and inspected.
If you have not received your refund yet:
- Check your bank account again.
- Contact your credit card company.
- Contact your bank — processing times may vary.
Exchanges
We replace items only if they are defective or damaged. If you need to exchange the same item, please contact our support team.
Return Shipping
- Customers are responsible for return shipping costs.
- Shipping charges are non-refundable.
- We recommend using a trackable shipping service.
Return Address
Rushabh Collection
Shop No 6, Shridhar 11
Near Jain Derasar, 80ft Road
Mehulnagar, Jamnagar
Gujarat – 361006